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Shopping Tips

The term "bag" on Amalabeauty.com represents your shopping cart (also known as shopping basket).

This section explains finding what you need, adding items to your bag, deleting items from your bag, changing quantities, your subtotal, submitting your bag/checkout and the order confirmation process. If you have any other questions or concerns about shopping online, please visit our help section and FAQs.


Finding What You Need

There are four ways to get to a product you want or need:
  1. go to a product category from the homepage
  2. search the catalog by entering a product name, product type or specific item number (click here for search tips)
  3. click on a featured product image

Adding Items To Your Bag

You can add an item to your bag from a page featuring a single product or from a search results page that lists several products. Simply hit the "add to bag" button.

Deleting Items From Your Bag

In order to delete an item from your bag, you must view the bag. After you hit "delete item," be sure to recalculate.

Changing Quantities

In order to change a quantity of an item in your bag, simply highlight the amount with your mouse and type in a new amount. Be sure to recalculate after you change the quantity.

Your Order Quantity

Your order quantity will always appear in the upper left corner of the site (above the Amala logo). Amalabeauty.com offers free delivery on most orders if your subtotal is $150 or more.

Checking Out

After you have everything you want in your bag you are ready to checkout. If you're registered with us, you'll need to:
  1. Confirm your registration information (shipping address, delivery information, etc.)
  2. Enter your payment information.
  3. Receive an order confirmation email.
If you have set up an account with us and decide to checkout at a later point, we will save your bag so you can come back to it at a later point. If you do not have an account with us you will have to register before you can checkout.

Order Confirmation

After you submit your order, you will see a page confirming your order. When your order is processed, you will receive an email confirming the products which have shipped along with tracking details. You can always log on to Your Account to view order status and tracking details.

How to Search on Amalabeauty.com

The Amalabeauty.com search engine was designed to help people get right to what they want as quickly as possible. To learn how to use our search engine to its fullest capabilities, please read the information below.

The Best Ways to Search

Single Word Search

You can enter a Product Name, Item Number (SKU), into the text box (see definitions below).

Multi-Word Search

You can enter a multi-word search on the Product Name, Product Description, Use, Ingredient, or Skin Condition (see definitions below).


Definitions

Product Name

How the product is officially referred to, such as "Face Cleanser"

Product Description

The extended definition of the product, such as "Rejuvenating Hand Cream..."

Use

How you would use the product "moisturizer".

Ingredient

Either Latin or common name "lavender".

Skin Condition

Your skin condition to match benefits of products "dry skin".

How to Cancel or Change an Order

To cancel or change an order, please complete the form below. Most orders are transmitted almost immediately to our warehouse and we may not be able to cancel or change your order. Please be sure to include the order number and the items you would like changed and/or canceled in the email. A Customer Care representative will respond with confirmation and or instructions for returning products.

Please refer to our Return Policy for more information.

Please contact us with any questions, comments, or concerns and an Amala Customer Care representative will get back to you as soon as possible. If you have a question about which Amala products might be best for your skin type, or how to maximize results with your products, please visit our services menu and select the "email a skin advisor" tab.

To contact us by phone please call (877) 262-5208, leave a message and we will contact you within one business day. You may also email us by using the form below.

For media inquiries, please contact:

Middleton & Gendron Inc.
Shara Seigel | email
Jamie Donovan email


















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